Streaming live events can be challenging when you don’t have a dedicated internet connection like in your home or office. To improve the chances of creating a great stream for your viewers you can adjust the quality setting of your stream from the app.
If you’ve consistently experienced choppy streams or dropped streams in the past, you should try streaming at 480p. The stream may look a little soft compared to the 720p setting, but the video will be smoother and you’ll improve your chances of maintaining the stream throughout the event.
If you have a WiFi connection or dedicated mobile hotspot, use the 720p setting for a crisp, HD stream.
You can also refer to the chart below for recommendations based on available upload speeds. Using speedtest.net or their apps for iOS and Android will help you find your upload speed. Upload speed is a much better predictor of stream performance than the number of bars you see on your mobile device.
Conduct the speed test on the same network that you’ll be streaming your event and do it close to the event time. Network connectivity is impacted if other users are on the same carrier or WiFi network as you.
|Quality||Required Upload Speed||Est. Data Usage (GB/hr)|
|720p||7+ Mbps||.66 - 2 GB|
|480p||2+ Mbps||.32 - .66 GB|
You can choose the quality before starting a stream. If you want to adjust it mid-stream you'll need to end the current stream and start a new one.