New to video streaming on GameChanger Team Manager? Not sure how you should be holding your phone, or wondering if you need some extra equipment? We've got you covered. Here are some FAQs and hardware recommendations to help you create the best possible video streaming experience for your team.
Can I sign in to my account on one device to stream video and then sign in to my account on another device to score the game?
You should make sure that your team is using one staff account to stream video and a separate staff account to score the game. Attempting to use one staff account across two devices to score and stream the game can result in the loss of data.
How should I hold my device while streaming video?
If you're holding your device in your hands, make sure to keep it in landscape mode while streaming. This will ensure that your viewers get a wider angle of the action.
Will streaming video drain my phone's battery?
You should expect streaming video to drain your phone's battery at a faster rate than using the other parts of the app. Please plan accordingly.
Should I use WiFi or cellular?
We recommend that you are connected to the internet via a stable WiFi connection. You can also use cellular data to stream, but please note that this may consume multiple GB of data. To avoid this, you may want to consider using a mobile hotspot.
Will my viewers be able to hear me speaking?
Audio will get picked up by your device's microphone. You may need to go through some trial-and-error by speaking at varying volumes while streaming to find the right fit with your specific device with your viewers.
What if I get a call/text while streaming?
Answering a call or text message while streaming may interrupt the stream. To avoid this, we recommend putting your phone into Do Not Disturb mode while streaming. The default “Do Not Disturb” mode Setting prevents your iPhone from ringing only while it is Locked and allows Calls to Ring on your iPhone while it is unlocked. However, you can prevent the iPhone from ringing at all times during “Do Not Disturb” mode by selecting the “Always” option.
Through user feedback and our own tests, we've developed a Streaming Kit that provides the tools needed to get started with streaming. You can get that kit here.